AppDynamics Customer Reviews 2025

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AppDynamics

Composite Score

8.5 /10

CX Score

8.8 /10

104 Reviews

What is AppDynamics?

AppDynamics APM automatically discovers, maps, and visualizes your critical customer journeys through each application service and infrastructure dependency. Teams have a single source of truth to focus on end-to-end performance in the context of the customer experience, instead of monitoring individual services.

Company Details

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Awards & Recognition

AppDynamics won the following awards in the Application Performance Management - Enterprise category

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2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

3 Top Rated Features

2024

2023 Data Quadrant Champion

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

6 Top Rated Capabilities

3 Top Rated Features

2022

AppDynamics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AppDynamics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AppDynamics?

2% Negative

7% Neutral

91% Positive

Pros

Respectful
Performance Enhancing
Reliable
Enables Productivity

Feature Ratings

Average 84

Cloud/On-Prem/Hybrid Deployment

Transaction Request Performance

Automated Diagnostics

Code Performance Monitoring

Application Metric Reporting

Application Request Tracing

Server Monitoring

Error Reporting

Synthetic Monitoring (RUM)

Enterprise Cloud Platform Support

Scalability

Vendor Capability Ratings

Average 83

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

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AppDynamics Reviews

Darko V.

Role: Information Technology
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Monitoring of the application with one tool

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

AppDynamics caches complete stack trace

What is your favorite aspect of this product?

Easy to read and troubleshoot performance issues, early detection of performance issue, it is intuitive interface, extensive documentation, setting notifications when something is not working as expected, data issue troubleshooting (database), a lot of information across the platform

What do you dislike most about this product?

A little slow syncing with older technologies, pricing maybe is the on high side. at the begging there is a slight learning curve. dashboard is confusing displaying data at the begging however with time you are getting used to it

What recommendations would you give to someone considering this product?

The best present that you can get for your application :)

Pros

Efficient Service
Reliable
Inspires Innovation
Saves Time

Cons

Vendor Friendly Policies
Less Friendly Negotiation

Role: Finance
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted May 2021

Great tool that monitors your application

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Efficient Service
Saves Time
Acts with Integrity

Cons

Inhibits Innovation
Charges for Enhancements

Gleb G.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2021

Rich and powerful functionality, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates AppDynamics from other similar products?

Intuitive UI, powerful Analytics, Transactions drill-down

What is your favorite aspect of this product?

Analytics, API

What do you dislike most about this product?

Price. For other vendors we can afford to store 30 days of data, for AppD we had to use only 10 days...but AppD offers better functionality

What recommendations would you give to someone considering this product?

Excellent product, if you have budget for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered

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AppDynamics

What is AppDynamics?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2023 Data Quadrant Champion

AppDynamics Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love AppDynamics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Code Performance Monitoring Tracking application performance at the code-base level.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Application Request Tracing Detail key attributes of application requests and transactions.

Server Monitoring Monitor usage and performance of all application dependencies like databases, servers, containers, web services, caching, etc.

Error Reporting Tracking and automatic notification of alerts or errors within the system.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

AIOps

AppDynamics Reviews

Darko V.

Monitoring of the application with one tool

Likeliness to Recommend

Pros

Cons

Great tool that monitors your application

Likeliness to Recommend

Pros

Cons

Gleb G.

Rich and powerful functionality, but a bit pricey

Likeliness to Recommend

Pros

Cons

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Title

1
Since last award

Feature Ratings

Cloud/On-Prem/Hybrid Deployment

Transaction Request Performance

Automated Diagnostics

Code Performance Monitoring

Application Metric Reporting

Application Request Tracing

Server Monitoring

Error Reporting

Synthetic Monitoring (RUM)

Enterprise Cloud Platform Support

Scalability

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization