
What is Amazon EC2?
Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon EC2?
Pros
- Helps Innovate
- Reliable
- Respectful
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
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Feature Ratings
Load Balancing
Cloud Integration
Capacity Management
Encryption and Decryption Support
Access Management
Systems Performance Management
Cloud Backup
Data Migration
Analytics and Reporting
Regulatory Compliance
SLA Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Customization
Vendor Support
Amazon EC2 Reviews

Olatayo O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
EC2: Super Flexible, But Watch Out for Hidden Cost
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
EC2 lets you spin up virtual servers in seconds and scale them up/down based on demand. No other cloud provider makes it this easy. Plus, you only pay for what you use. It鈥檚 best for devs and businesses that need flexible, reliable hosting without managing physical hardware.
What is your favorite aspect of this product?
Spot Instances! They let me run workloads for up to 90% cheaper if I鈥檓 okay with them being interrupted. I use them for batch processing and testing this saves me hundreds a month.
What do you dislike most about this product?
The pricing is confusing as hell. Between instance types, regions, and add-ons, my bill sometimes feels like a mystery until it arrives. Also, support is slow unless you pay extra.
What recommendations would you give to someone considering this product?
Perfect if you need scalable servers fast, but avoid it if you hate managing infra or have a tight budget (hidden costs add up). Try Lightsail if you just need simple hosting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Chima E.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Mar 2025
Deploy your application instantly
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Ability to scale efficiently depending on the activities
What is your favorite aspect of this product?
Setting my EC2 instance, applying necessary security and then launching it
What do you dislike most about this product?
The interface is too crowded. One needs to read alot to get things done.
What recommendations would you give to someone considering this product?
Make the navigation more intuitive.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity

Kurshid S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2025
Powerful and Scalable, But Could Use More Cost Opt
Likeliness to Recommend
What differentiates Amazon EC2 from other similar products?
Amazon EC2 stands out due to its scalability, extensive instance types, deep integration with AWS services, and pay-as-you-go pricing model. It offers robust security features, global infrastructure, and high availability, making it a preferred choice for cloud computing.
What is your favorite aspect of this product?
The flexibility to choose from a wide range of instance types tailored for various workloads is my favorite aspect. The auto-scaling feature ensures cost efficiency and performance optimization, while deep integration with AWS services enhances overall cloud functionality.
What do you dislike most about this product?
The pricing can be complex, and unexpected costs can arise if not managed properly. Additionally, the learning curve for optimizing EC2 instances, networking, and security configurations can be steep for beginners.
What recommendations would you give to someone considering this product?
If you鈥檙e considering EC2, make sure to analyze your workload requirements carefully to choose the right instance types and pricing model (On-Demand, Reserved, or Spot Instances). Utilize AWS Cost Management tools to monitor spending and consider setting up auto-scaling and backups for better performance and reliability.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing