
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
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Accelo Screenshots
Accelo Downloads
Sales

Projects

Tickets

Retainers

Billing

Reports

Integrations

Accelo Reviews

Brandon S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Eliminated loss of data
Likeliness to Recommend
What differentiates Accelo from other similar products?
With their project plans, scheduling, and capacity tracking, we can fully process our business, providing us with very detailed and accurate capacity projections. The entire company now has such faith in the reliability of the system and data that we report on the current state of play daily.
What is your favorite aspect of this product?
Accelo offered several options to a client who was searching for project management software that could handle a variety of challenges. This software was perfect for the job. Its ability to manage a variety of activities with a variety of consumers, as well as house a variety of jobs with a single customer. This allows me to keep track of how much work I've completed for each customer on a granular level versus the time spent on the task.
What do you dislike most about this product?
The reports are difficult to read and are not available in PDF format. We must report the precise time we spent working on each assignment. Unfortunately, because I frequently perform multiple jobs at the same time, it is unrealistic for me to keep track of the exact time.
What recommendations would you give to someone considering this product?
Consider hiring a consultant to help with installation planning and delivery to ensure you get the most out of the Accelo and that it is as customized to your company as feasible. Accelo can either supply this service directly or refer you to one of their partners. Attempting to do it on your own without the necessary knowledge delayed adoption.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Hassan S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Accelo, power to your business.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Customer support is really good and responsive. So if I face any difficulty they reply instantly and this has helped me have a great user experience.
What is your favorite aspect of this product?
There are limitless customization options and direct access to the customer so this improves the visuals and organization of the tasks and projects. This gives customers a clear picture of their ongoing projects and so their trust on company remains content.
What do you dislike most about this product?
I cannot assign one task to multiple employees. As a big company I need to have multiple employees working on a single task to improve the productivity but this app doesn鈥檛 have that feature.
What recommendations would you give to someone considering this product?
I would suggest users to use this app but make sure to do your research properly before purchasing the premium.
Pros
- Reliable
- Performance Enhancing
- Altruistic
- Client's Interest First

Liliana E.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Mar 2022
Great Project Collaboration Software
Likeliness to Recommend
What differentiates Accelo from other similar products?
The ability to combine several departments and have diverse customer agreements in a unified model saves us hours, effort, and money in terms of project management and billing. The ability to automate and create prompts, and also the executive's skills. It's fantastic to have the ability to make agreements and endeavors, as well as receive and report expenditures, directly within the structure.
What is your favorite aspect of this product?
I am prepared to oversee various literature projects in accelo. This has demonstrated that indeed our business procedures are exceptional but can be improved.
What do you dislike most about this product?
There are also some features that are difficult to implement or require outside assistance. Accelo is not really a tagging framework; it's a complete stage for managing the entire lifecycle of a firm. Every once in a while, you need to include things in the project that is difficult to do with a basic text style.
What recommendations would you give to someone considering this product?
Spend time interacting with the service before utilizing it, and make confident all integrations have been working prior appearing online.
Pros
- Effective Service
- Respectful
- Client Friendly Policies
- Client's Interest First