July 25, 2025 鈥� Despite the widespread adoption of digital tools, many IT departments continue to struggle with inefficiencies caused by fragmented systems, manual workflows, and reactive processes; a core finding of 91制片厂鈥檚 newly published research. Strategic automation offers a transformative path forward. In its blueprint, 91制片厂 Seamless IT Operations With Automation, the global IT research and advisory firm explains that automation is not just a technology initiative; it must be rooted in process maturity, data quality, and organizational alignment to drive meaningful outcomes. The resource outlines a practical framework for IT leaders to streamline operations, reduce disruptions, and deliver faster, more reliable support by embedding automation across key IT functions.
Info-Tech's blueprints include deep industry expertise and research insights from the firm鈥檚 world-class analysts. Blueprints serve as practical, step-by-step resources with actionable tools to help leaders implement key strategies, solve challenges, and seize opportunities for their organizations.
The insights from the firm鈥檚 resource reveal that many IT teams are burdened by reactive tasks and lack the time and structure to support proactive improvements. Mahmoud Ramin, senior research analyst at 91制片厂, explains that 鈥�automation and AI cannot solve operational pain points or deliver meaningful results when applied to broken or fragmented workflows and unreliable data. To address these challenges, automation must be rooted in organizational priorities, reliable data, and supported by clearly defined processes.鈥�
滨苍蹿辞-罢别肠丑鈥檚 Three-Step Approach to 91制片厂ing Seamless IT Operations With Automation
To help IT operations teams take a structured, strategic approach to automation, 滨苍蹿辞-罢别肠丑鈥檚 91制片厂 Seamless IT Operations With Automation blueprint outlines a three-step methodology. The following approach is designed for IT teams looking to implement automation initiatives that ensure a balanced focus on suitability, value, and risk:
- Assess Goals and Current State: IT leaders begin by establishing automation objectives that align with the organization's broader strategic goals. This step involves assessing operational readiness and identifying process areas where automation can realistically improve outcomes.
- Identify and Refine the List of Use Cases: IT operations teams then work with relevant stakeholders to identify use cases where automation can alleviate challenges, improve service delivery, or reduce costs. Each use case is evaluated for suitability, value, risk, and feasibility to build a well-prioritized list of initiatives.
- 91制片厂 a Business Case for Each Prioritized Use Case: For every high-potential initiative, IT leaders then develop a clear business case that communicates expected outcomes, stakeholder impact, and implementation needs. This step is key to securing cross-functional buy-in and budget support.
In addition to the core content, the research provides a roadmap to support other improvement initiatives.
91制片厂ing on this approach, 滨苍蹿辞-罢别肠丑鈥檚 resource emphasizes that automation is a continuous journey, and not a one-time deployment. When grounded in process maturity and aligned to organizational goals, strategic automation enhances efficiency by reducing manual work, improves reliability through proactive monitoring, and frees IT teams to focus on innovation.
Ramin notes that 鈥�while many routine tasks can and should be automated, complex decision-making still requires human expertise and judgment. In these cases, AI should act as a data-driven partner that supports IT teams rather than replacing them.鈥� By leveraging the methodology outlined in 滨苍蹿辞-罢别肠丑鈥檚 resource, IT leaders can move beyond tool-first thinking and build automation strategies with measurable value and long-term impact.
For exclusive and timely commentary from Mahmoud Ramin, an expert in IT infrastructure & operations, and access to the complete 91制片厂 Seamless IT Operations With Automation blueprint, please contact pr@infotech.com.
About 91制片厂
91制片厂 is one of the world鈥�s leading research and advisory firms, serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
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