Having shifted operations almost overnight to a remote work environment, and with the crisis management phase of the COVID-19 pandemic winding down, IT leaders and organizations are faced with the following issues:
- A reduced degree of control with respect to the organization’s assets.
- Increased presence of unapproved workaround methods, including applications and devices not secured by the organization.
- Pressure to resume operations at pre-pandemic cadence while still operating in recovery mode.
- An anticipated game plan for restarting the organization’s project activities.
Our Advice
Critical Insight
An organization’s shift back toward the pre-pandemic state cannot be carried out in isolation. Things have changed. Budgets, resource availability, priorities, etc., will not be the same as they were in early March. Organizations must ensure that all departments work collaboratively to support office repatriation. IT must quickly identify the must-dos to allow safe return to the office, while prioritizing tasks relating to the repopulation of employees, technical assets, and operational workloads via an informed and streamlined roadmap.
As employees return to the office, PMO and portfolio leaders must sift through unclear requirements and come up with a game plan to resume project activities mid-pandemic. You need to develop an approach, and fast.
Impact and Result
Responsibly resume IT operations in the office:
- Evaluate risk tolerance
- Prepare to repatriate people to the office
- Prepare to repatriate assets to the office
- Prepare to repatriate workloads to the office
- Prioritize your tasks and build your roadmap
Quickly restart the engine of your PPM:
- Restarting the engine of the project portfolio won’t be as simple as turning a key and hitting the gas. The right path forward will differ for every project portfolio practice.
- Therefore, in this publication we put forth a multi-pass approach that PMO and portfolio managers can follow depending on their unique situations and needs.
- Each approach is accompanied by a checklist and recommendations for next steps to get you on right path fast.
Member Testimonials
After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.
Client
Experience
Impact
$ Saved
Days Saved
City Of Mesa
Guided Implementation
9/10
$2,479
2
Best - On this particular topic, we turned out to be fairly mature. The call validated much of what we have done which allowed us to minimize the ... Read More
County of Clark Nevada
Guided Implementation
10/10
$30,989
5
The amount of knowledge Christine provided to me was invaluable. I do not have a 'worst' part to mention.
WHR Operations, LLC.
Guided Implementation
10/10
N/A
N/A
Tri-Angular Consulting LLC
Guided Implementation
10/10
$11,159
6
SIM Group
Guided Implementation
10/10
$2,000
5
Upon finding a minor issue in the tool Cassandra work expeditiously to fix. Cassandra was articulate, intelligent and fast acting.
National Automobile Dealers Association
Guided Implementation
10/10
$12,395
5
The City of Red Deer
Guided Implementation
8/10
$23,500
5
​​Create a Service Management and IT Operations Strategy​
Optimize the IT Operations Center
Improve Incident and Problem Management
Optimize IT Change Management
Harness Configuration Management Superpowers
Develop Infrastructure & Operations Policies and Procedures
Stabilize Release and Deployment Management
Deploy AIOps to Improve IT Operations
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind
Improve IT-Business Alignment Through an Internal SLA
Implement Infrastructure Shared Services
Next-Generation InfraOps
M&A Runbook for Infrastructure and Operations
Reduce Manual Repetitive Work With IT Automation
Take Control of Cloud Costs on AWS
Take Control of Cloud Costs on Microsoft Azure
Govern Shared Services
Take Control of Infrastructure and Operations Metrics
Engineer Your Event Management Process
Design Your Cloud Operations
91ÖÆÆ¬³§ a Continual Improvement Program
Align Projects With the IT Change Lifecycle
Prepare for Microsoft 365 Copilot
91ÖÆÆ¬³§ Seamless IT Operations With Automation
Transition and Operationalize Incoming Projects