May 23, 2025 鈥� Many organizations鈥� crisis response plans are not equipped to handle the speed and complexity of today鈥檚 disruptive events. Despite extensive planning, real-time execution during incidents like cyberattacks, natural disasters, and system failures often falters, leaving businesses exposed to operational setbacks and financial loss. To support both IT teams and the broader organization in strengthening their response capabilities, 91制片厂 has released new research, Improve Organizational Resilience With a Tabletop Program.
The data-backed blueprint from the global research and advisory firm presents a practical framework to strengthen crisis readiness through the use of structured tabletop exercises. The simulations outlined in the 蹿颈谤尘鈥檚 research insights guide organizations to rehearse responses to realistic scenarios, such as cyberattacks, in a controlled setting, improving both coordination and confidence.
鈥�Overcoming the disconnect between planning and real-world execution requires a shift toward immersive, crisis-based training that fosters adaptive decision-making under pressure,鈥� says Michel H茅bert, practice lead at 91制片厂. 鈥�Regular tabletop exercises offer teams the opportunity to move beyond rigid playbooks, honing their ability to react dynamically in complex situations. These exercises also provide a controlled environment in which to fail safely, extract valuable lessons, and improve response capabilities.鈥�
滨苍蹿辞-罢别肠丑鈥檚 newly published guidance identifies a critical gap in how organizations approach resilience planning. The firm explains that while many invest heavily in developing detailed operational plans, they often fail to properly train the teams responsible for executing them.
The firm further notes that traditional methods relying on static playbooks do not equip staff to handle the unpredictability and pressure of real-world crises. 滨苍蹿辞-罢别肠丑鈥�s findings make it clear that having plans is not enough. Teams must actively practice those plans under realistic conditions to build the confidence and agility needed for effective crisis response.
In its blueprint for resilience planning, 91制片厂 outlines a practical four-phase tabletop approach designed to help organizations build a crisis response program that performs effectively in real situations. Rather than relying solely on theoretical planning, this methodology encourages organizations and IT teams to train through realistic, hands-on scenarios that reveal strengths and expose areas for improvement.
- Phase 1: Define Program Objectives
Clear and measurable goals that align with the organization鈥檚 broader risk management and operational priorities must be established. This phase emphasizes the principle that teams perform how they train, not how they plan. The objective is to embed better crisis management through repetition and ensure everyone understands their role in a high-stakes situation. - Phase 2: Design the Scenario and Plan the Session
Customized scenarios that are realistic, relevant, and capable of testing both technical responses and decision-making under pressure are developed next. Sessions should be designed to challenge participants, encouraging creative problem-solving and quick thinking in complex, evolving situations. - Phase 3: Facilitate Sessions
In this phase, the tabletop exercises should be conducted in a structured but supportive environment where participants can engage openly. Creating a space where it is safe to fail allows teams to identify weaknesses without consequences and build stronger coordination and trust across departments. - Phase 4: Review Outcomes
Key insights and lessons learned can be captured to reveal actionable improvements. Post-exercise reviews should focus on refining procedures, updating documentation, and reinforcing best practices to strengthen the organization鈥檚 overall crisis response capabilities.
When implemented thoughtfully, 滨苍蹿辞-罢别肠丑鈥檚 tabletop program strengthens organizational resilience by minimizing downtime, reinforcing regulatory compliance, and boosting readiness for future disruptions. The structured exercises detailed in the 蹿颈谤尘鈥檚 blueprint help transform theoretical plans into practiced responses, ensuring that teams are not just prepared on paper but are ready to act decisively when a real crisis unfolds.
For exclusive and timely commentary from Michel H茅bert, an expert in security and privacy, and access to the complete Improve Organizational Resilience With a Tabletop Program blueprint, please contact pr@infotech.com.
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About 91制片厂
91制片厂 is one of the world鈥�s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.
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Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm鈥�s Media Insiders program. To gain access, contact pr@infotech.com.
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