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Project & Portfolio Management

User Experience Lead

The User Experience Lead will be responsible for overseeing and contributing to the end-to-end user experience solution designs, ensuring that the user experience vision...

Visual Designer

The Visual Designer is responsible for the end-to-end process of transforming complex product requirements into visually stunning and highly functional user interfaces.

IT Skills Inventory and Needs Assessment Tool

Reducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff...

Quality IT Communication with Stakeholders is Key to Success

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent...

Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

Storyboard: Use Applications Metrics That Matter

Applications management is a delicate balance, and metrics help maintain that balance. It all begins with measuring quality and customer satisfaction.

IT Cost-Cutting Tactics for Coping with a Down Economy

This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost...

Salesforce.com: Not Your Father's CRM Anymore

At Dreamforce 2011, Salesforce.com unveiled more capabilities in the areas of enterprise collaboration and platform as a service (PaaS). The company is making it clear that...

Target Ratio, Mix, and Metric Generator

The majority of IT departments spend 66% of their time performing operational activity and 34% of their time on strategic activity. Shifting more focus to strategic...

Senior Management Expectation Survey

Use the following survey to evaluate senior management's expectations of IT.
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