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Sales Process for New Clients – Sales Example

Use flowcharts and checklists to create effective SOP documents.

Incident and Service Management Procedures – Service Desk Example

Use flowcharts and checklists to create effective SOP documents.

SOP Templates and Examples

Use flowcharts and checklists to create effective SOP documents.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.

The Top 10 Things You Would Have Learned at FiRe 2013

Discover some of the highlights from the 2013 Future in Review Conference, including developments in P4 medicine and personal diagnostics, prevention of IP theft, views on...

Special Letter: Enabling the Smart Grid with Massive Storage

The lobbyists for coal, oil, and natural gas may control the halls of power today, but if their bosses don't properly review "what business are we in" and come up with a...

Stakeholder Analysis Tool

Use this tool to help you map concerns to the relevant stakeholders, and plan IT department effort.

Change Description Form

Use this template to outline the details of a major departmental or organizational change.

91Ƭ to Share Insight on Driving Innovation at Upcoming CIO Midmarket Summit

LONDON, ON, 2013—Since its inception, Information Technology (IT) has been characterized by continuous change. It’s a discipline that refuses to permit a comfort zone, one...

Data Provenance Policy

The value of data as an institutional resource is increased through its widespread and appropriate use; its value is diminished through improper sourcing, misuse,...
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