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Email Intervention Survey

Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...

Email Grief Survey

Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to reduce...

Storyboard: Reduce Email Volume

Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

Special Letter: India in 2013

The U.S. National Intelligence Council (NIC) predicts that India's contribution to global growth in the next 15 to 20 years will surpass that of any other individual...

CSM Platform RFP Template

A Request for Proposal allows an organization to provide vendors with a detailed account of the requirements and the expected capabilities of the desired suite. Create a...

Desktop Virtualization Vendor Shortlist Tool

Info-Tech conducted its own market evaluation of six leading desktop virtualization solutions. Before sitting down with vendors, use this tool to narrow the vendors to a...

The Globalization Issue: Labor vs. Intellectual Property

The rationale for making phones in China for Western markets was the motivation behind all Globalization moves: cheaper labor. This is a transitional time, when original...

The Globalization Issue: Labor vs. Intellectual Property (Continued)

The rationale for making phones in China for Western markets was the motivation behind all Globalization moves: cheaper labor. This is a transitional time, when original...

Asia Letter, Q1 2013: Japan-India Cooperation

For almost a decade now, we have been writing about the economy called "ChinaPan": the interesting duopoly created with Japan's capital, China's workforce, and a shared and...
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