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Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing arrangement....

Outsourcing Systems Management Decision Workbook

Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook proceeds...

Outsource Systems Management – Project Charter Template

An effective project charter can help bring key stakeholders on board by clearly communicating the scope and benefits of your project. Use this template to organize your...

Managed Service Provider RFP Template

Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...

Outsource Systems Management – Vendor Engagement Template

Use this template to plan your vendor engagement strategy and ensure a continuous, collaborative, and mutually beneficial relationship with your vendor.

Software Quality vs. Screen Size

The energy, effort, funds, and intelligence of the world's software engineers are increasingly being focused on micro-apps. After all, as everyone knows, that's where the...

Looking Further: Neal Stephenson

Almost all great leaps in science and technology seem to be foreshadowed in great works of science fiction. For that reason, we bring the best writers of science fiction to...

Jeff Bezos in His Prime

How far will Amazon go, and in which directions? We all want to know, and no one seems to. It might help if we try to track this bipolar axis, starting with Jeff and...

Asia Letter, Q3 2014

More often than not, the trends and investments happening in Asia take months or years to show up in volume in the US. Certainly this is true for hydrogen infrastructure...

Key Roles Succession Planning Tool

Use this tool to document key roles, incumbents, potential successors, and associated readiness and risk points.
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