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鈥婤lockchain technology was all the rage a few short years ago, but it鈥檚 since fallen off the radar. Uncover the truth behind blockchain鈥檚 precipitous rise and fall as an...
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We are all on a journey. As we continue to evolve toward Exponential IT, leaders in IT need to create a driving message or mission to align their team and their...
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鈥婭ntrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...
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The road to meeting the public鈥檚 evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...
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The United States鈥� bans on TikTok are a microcosm of the larger tensions between privacy, national security, and global commerce in the digital age. The development and...
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鈥婦iscover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...
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鈥婣s AI continues to augment and enhance the work humans have typically done, it will continue to upend the labor market, at a faster pace than past technological...
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All users want VIP support when working with the service desk, but providing that service at scale is challenging. Explore how to create a VIP service that relies on good...
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鈥婱any IT leaders fly by the seat of their pants, take orders from the business, or keep their strategy in their heads. None of this positions them as strategic partners and...
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鈥婨xplore the importance and impact of the EU AI Act. Organizations within its purview will need to prepare to comply with the Act. Effective compliance will require a clear...
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