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This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
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This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
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This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management. Use...
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This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
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This template will help you create customer personas and customer journey maps for your prioritized services.
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Not every organization needs a full-blown product management solution. Microsoft Teams and Planner integrate seamlessly as a lightweight product management and development...
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RiskRecon and RSA have announced a partnership to bring RiskRecon’s third-party risk rating services to RSA’s Archer Governance, Risk and Compliance (GRC) system. This...
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According to Citrix and Resecurity, attackers exploited weak passwords and bypassed multi-factor authentication to obtain Citrix’s business documents.
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Whether this is an attempt to further monopolize the cloud market or a convenient solution for customers who are looking to reduce their vendor portfolio, the new AWS...
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Jamf has had a busy year improving and expanding its product. It’s convincing many organizations to avoid the siren song of unified endpoint management.
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