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RapidRatings and SAP Ariba are working together to provide their customers with a more flexible risk-management solution. Through open APIs, SAP Ariba customers can access...
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Podio, by Citrix, covers a large number of collaboration capabilities but seems more like a high power digital personal assistant rather an enabler of business interactions.
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Google鈥檚 Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
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Google touts the avoidance of vendor lock-in as a key benefit of its new Anthos platform.
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In its most basic terms, a learning experience platform (LXP/LEP) sits on top of your learning management system (LMS) to create a better discovery experience for your...
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Google claims its Anthos product is the easy button of cloud services. Will Anthos be able to provide enterprises with the full value of cloud without the work?
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What do you get when one new product category not only represents a gigantic global market, but also includes virtually all of the most important new technologies coming...
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Google has rebranded its Cloud Services Platform as Anthos and announced compatibility across platforms. Users will be able to manage hybrid cloud deployments in Azure and...
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Zendesk has been a keystone vendor for external customer service management for over a decade. It is now making a strong effort to expand into adjacent functional areas,...
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Call trees are inefficient and unreliable, especially for larger organizations. If timely crisis communication is critical to your organization, consider an emergency/mass...
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