Salesforce is a juggernaut in the customer experience solution space – at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...
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Infrastructure as a Service (IaaS) will suffer a slow death as applications evolve to run on cloud platforms. The IaaS/PaaS/SaaS model of cloud services will die with it.
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Artificial intelligence continues to fuel the arms race among ERP vendors. Earlier this year, Oracle announced that it has extended the AI (machine learning, to be more...
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Google has access to personal medical data of up to 50 million Americans through its partner Ascension, the second-largest health network in the US. The information about...
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Google has been accused of secretly collecting sensitive patient data in the US on behalf of the healthcare provider Ascension. While most of the criticism has been about...
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Use this tool to establish a standard approach for which provisions go in the master agreement and which go in the SOW.
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Use this tool to map the project's requirements to the SOW provisions and to create a list of customer and vendor responsibilities under the SOW.
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Use this tool to identify common words and phrases that can shift the performance risk from the vendor to the customer.
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Reviewing and negotiating SOWs can be difficult without the right framework, understanding, and tools. A bad SOW can derail a project through cost and time overruns, poor...
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Read our concise Executive Brief to find out why you should employ a systematic process for reviewing SOWs, review Info-Tech’s methodology, and understand the four ways we...
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