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Lucratively Nurture Your Donors With a Donor Management System

Most collateral on donor management system emphasizes table stakes capabilities. This report focuses on three pillars that provide true differentiation: Security & Privacy,...

Exploit Your ITSM Ticket Data

Generative AI: Market Primer

This market primer for generative AI will help you contextualize the marketspace and prepare for generative AI selection. Learn what components of generative AI an...
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Generative AI: Market Primer Storyboard

This market primer for generative AI will help you contextualize the marketspace and prepare for Gen AI selection. Learn what components of Gen AI an organization should...

Catalog Your IT Consulting and Managed Services Storyboard

This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.

Meaningful KPIs in IT Consulting and Managed Services Storyboard

A guide containing a framework for aligning KPIs to goals within this business, along with some insightful KPIs to measure in each area.

Meaningful KPIs in IT Consulting and Managed Services

Managed service providers and professional services organizations share in the struggle of effectively measuring the success of their business. This research offers...

Managed Services Service Record Template

Template service records for managed IT services.

Consulting Service Record Template

Template service records for IT consulting engagements.

Annual CIO Survey Report for 2024

Key insights from the CIO responses to our Future of IT 2024 survey include spending projects, the potential disruptions causing the most concern, plans for the adoption of...
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