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This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.
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Follow the structure in this tool to list, define, and align your IT services.
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Use this template to present your journey, findings, and call to action to your executives.
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Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.
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Don鈥檛 waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Generative AI made an explosive entry at the end of 2022, changing organizations and industries 鈥� and IT 鈥� forever. Our most popular research and resources in 2023 show IT...
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Leverage lessons learned in the form of a cloud proficiency assessment.
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This report is the result of extensive primary and secondary research, aiming to foster a peer-to-peer understanding and empathy toward the major challenges federal...
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This report is the result of extensive primary and secondary research, aiming to foster a peer-to-peer understanding and empathy toward the major challenges federal...
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Cisco consolidated its position as one of the largest software companies globally by completing the acquisition of Splunk.
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