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Templates & Policies

Disaster Recovery Test Plan Template

Use this template to document a DR test plan.

Service Desk VIP Procedures Template

Use this template to document your service desk procedures for handling VIP or executive tickets.

Guide to Flexible Work for Managers and Employees

Use this tool to guide managers through the flexible work program.

Flexible Work Options Catalog

Use this tool to review flexible work options and create a shortlist for the feasibility assessment.

Your Enterprise Application Implementation Playbook

This is the main playbook that you build through the exercises defined in the ​91Ƭ Your Enterprise Application Implementation Playbook blueprint.

Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.

Reduce Shadow IT with a Service Request Catalog Communications Template

Use this template to create a presentation and communications plan for launching the new service and service request catalog.

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.

Digital Business Strategy Final Report Template

Use this template to capture the synthesized content from outputs of the activities across the four phases of the Define Your Digital Business Strategy blueprint to create...

Demand Planning Technology Maturity Model

Assess your demand planning maturity to arrive at your current state and identify steps to graduate to the next maturity level.
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