91Ƭ

Storyboard

Vendor Landscape Storyboard: Self-Service Kiosks

Understand the self-service kiosk software space. Understand self-service kiosk systems, their capabilities, and their limitations.

Establish a Foresight Capability – Phases 1-4

By applying strategic foresight, CIOs can help their organizations become more proactive about technological innovation, and in doing so, become more competitive.

Establish a Foresight Capability – Phase 1: Signal Gathering

A signal of change will typically be some sort of event or observed behavior that indicates a divergence from the status quo. This phase will help you develop a better...

Establish a Foresight Capability – Phase 2: Trends and Drivers

Trends are observed, recorded, and named patterns in data, whether qualitative or quantitative. Trends, in the context of strategic foresight, are considered to be clusters...

Establish a Foresight Capability – Phase 3: Scenario 91Ƭing

Scenario-based planning has long been used in situations of high risk and uncertainty, making it useful for the current business-technology landscape. This phase will help...

Establish a Foresight Capability – Phase 4: Idea Selection

Apply the wind tunneling technique to assess the various strategic initiatives and determine which are most likely to succeed in the face of uncertainty.

Master the Art of Stakeholder Management in Small Enterprise Environments Storyboard

Stakeholder management is not a one-off project and is always relevant to your department.

91Ƭ a Strong Technology Foundation for Customer Experience Management – Phases 1-3

This storyboard will help you create an end-to-end technology strategy to drive sales revenue, enhance marketing effectiveness, and create compelling experiences for your...

91Ƭ a Strong Technology Foundation for Customer Experience Management – Phase 1: Drive Value with CXM

This phase of the blueprint, 91Ƭ a Strong Technology Foundation for Customer Experience Management, will help you define the value of strong technology enablement for CXM.

91Ƭ a Strong Technology Foundation for Customer Experience Management – Phase 2: Create the Framework

This phase of the blueprint, 91Ƭ a Strong Technology Foundation for Customer Experience Management, will help you gather strategic requirements to inform the design of...
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