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Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...
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Use this template to outline the incident manager's role and responsibilities, including required duties, education, and experience. While the incident manager may not...
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This workbook of the blueprint, Modernize Enterprise Storage, will guide you through activities that evaluate current storage infrastructure and plan for future storage...
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Data continues to grow at an exponential rate, and your current storage solutions will not meet all your future needs. Info-Tech鈥檚 methodology for storage modernization...
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This tool will help you evaluate your longlist by displaying the results of a voting exercise on Info-Tech's Disruptive Technology Matrix, and compiling a list of...
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Use this tool to map out your end-user computing roadmap, and then to keep your team on track.
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Performing a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update.
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Use this template as a starting point for external communications regarding your end-user computing strategy.
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Use this template to document your end-user computing strategy in detail.
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Review your software contracts to leverage your unique position during negotiations and find substantial cost savings.
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