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This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you identify what skills are needed based on...
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This storyboard will help you take a practical and proactive approach to identify needed technical skills for your future state environment and the most efficient way to...
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Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining the...
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Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
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Use this template to structure a systems administrator role requiring skills managing both on-premises and cloud environments.
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Use this template to structure an infrastructure engineer role requiring skills managing both on-premises and cloud environments.
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Use this template to structure an architect role encompassing expertise in both on-premises and cloud environments.
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This template includes all the procedures that CAB members will follow during the change approval process.
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Use this template in addition to the Mobile Device Reimbursement Policy to document the reimbursement agreement between the end user and your organization.
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Use this template to make the case for incident management, problem management, and proactive problem management. Projects without executive buy-in are doomed to fail....
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