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Infrastructure & Operations

Tools Are Easy, Process Is Hard – Ayehu’s IT Automation Solution

IT automation tools such as Ayehu make automating easier than ever, leaving process work as the hardest part.

With Over 350,000 Customers, Veeam Reaches $1 Billion in Annual Bookings

At VeeamON 2019, Veeam announced it had achieved $1billion in annual bookings. The software company attributes success to its ability to take advantage of Act 1:...

Zerto Enhanced Azure Integration to Achieve Lower RTOs and Less Overhead

Zerto has enhanced its Azure integration to reduce achievable RTOs and recovery cost. Specifically, Zerto’s latest release leverages Azure’s native Virtual Machine...

ConnectWise Now and SSO Streamlines Product Management for Its MSP Partners

ConnectWise, a software provider for IT automation and management tools, has released three enhancements to streamline product management for its MSP clients.

Yes, You Should Do APM. Yes, It’s Getting Harder.

Application performance management (APM) is hard, but necessary. The vendor space is expanding because it addresses a real need.

Infinidat Promises Storage Bigger, Faster, Cheaper

Want large quantities of high-performance storage at a fraction of the usual cost? That’s what Infinidat is promising its customers.

JIRA 8.0 Addresses the Need for Speed

Atlassian recently released JIRA 8.0 with the promise of much quicker application processing time and the ability to use the application on personal electronic devices.

Dual Screen Laptops Will Open the Door to Enterprise IT Innovation

At COMPUTEX 2019, Intel, Asus, and HP unveiled gaming laptop prototypes with two screens. Start a proof-of-concept now to boost your innovation credibility.

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.

91Ƭ a Service Support Strategy – Phase 1: Design Target State

This phase of the blueprint 91Ƭ a Service Support Strategy will help you review service support trends and identify relevant organizational goals.
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