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Infrastructure & Operations

Mitel/Avaya Merger Looks Imminent

It is likely that Mitel will acquire Avaya, following news that Avaya CEO Jim Chirico stated he would be seeking “strategic alternatives” during the company’s August 13...

ServiceNow New York is Here

ServiceNow version New York has entered General Availability. These features should delight high-maturity IT departments but are mostly worthless for low-maturity groups.

Swit Launches Advanced Tier

Swit has launched a new Advanced tier for its collaboration suite, enabling innovative cross-team collaboration for small and large organizations.

Cherwell Sends Clear Message on UI and AI at Annual User Conference

Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...

Cisco Suffers Security Flaw With Zoom Interoperability

Cisco is beginning to lose patience with its Zoom interoperability after another Zoom security risk: access for the Zoom Connector for Cisco hosted on zoom.us did not...

AWS Partnering with Humber College

AWS and Humber College have announced a partnership. This aligns with AWS’s focus on education and partnership as part of its marketing and service strategies.

Veeam Enables Storage Savings on Amazon S3

Veeam has rolled out new backup features that integrate with Amazon S3 to help users save on storage costs for their backups. This tech is some serious secret sauce.

Ayehu Enables Custom Activities

In its latest release, Ayehu has enabled users to create custom activities. This marks a significant shift in Ayehu’s product strategy.

Adoption of Micro Focus’ Service Management Automation X Product Increasing Along With Deployment Options

Micro Focus announced that its Service Management Automation X (SMAX) product has grown its customer count by 133% over the past year and can now be deployed as SaaS in...

Trello Hits 50 Million Registered Users and Gets New Capabilities

Atlassian-owned project management tool Trello has hit 50 million registered users, up from 19 million users when Atlassian acquired Trello in 2017. To celebrate, Atlassian...
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