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Avaya moved away from the idea of being acquired following news that it is in talks to partner with RingCentral.
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ServiceNow announced a change in leadership that will happen by end-of-year 2019.
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A vendor in the web conferencing space garnished award honors from the Stevie 16th Annual International Business Awards announced on Aug. 27. Mountain View,...
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At the AWS Summit in Toronto on October 3, 2019, Amazon Web Services announced a third availability zone (AZ) for Canada Central, to be launched in 2020. A third AZ will...
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The University of British Columbia is partnering with Amazon Web Services to build a cloud innovation center.
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Should Google鈥檚 parent, Alphabet, buy Nutanix? If analysts at forecasting software vendor Trefis have their way, the search giant should be signing the check.
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Avaya has announced its next generation Contact Center as a Service (CCaaS) platform titled 鈥淚X-CC,鈥� marking the company鈥檚 move toward a cloud-based subscription program.
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Spiceworks announced new developments to its suite of free IT tools, including AI-powered insights and an on-premises version of its help desk application to provide better...
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San Francisco-based IT startup Forethought announced new product Agatha Predictions on September 5 to help categorize and organize incoming tickets.
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Zendesk experienced a data breach of 10,000 accounts. Users of Zendesk Support and Zendesk Chat whose accounts were activated prior to November 1, 2016, were affected.
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