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Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.
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Use this template to build a policy for the configuration management program.
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Use this library to view sample workflows and a data model for the configuration management program.
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Use this template to determine data requirements to meet use cases.
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Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.
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Use this template to document your IT asset management strategy and approach.
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Organize your plan to build out your asset management process with a project charter.
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Use this template to build a communication plan for stakeholders involved in the hardware asset management implementation.
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Use this template to plan your communications with stakeholder groups about your software asset management implementation project.
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This template contains sample answers to anticipated questions about the software asset management program.
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