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At its fifth annual Zoomtopia conference, Zoom announced a wide range of innovations and upcoming products, including feature improvements for Zoom鈥檚 core videoconferencing...
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Five9鈥檚 CX Summit for 2021 hosted events and interactive sessions that explored best practices for using Five9 as well as an outline of Five9鈥檚 roadmap for the coming year....
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John Aniano, Senior Vice President of Product in CRM applications at Zendesk, sat down with Info-Tech to discuss the current state of the contact center as a service...
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On August 24, 2021, Alcatel-Lucent Enterprise briefed its Q2 performance for FY21. Q2 saw positive revenue growth of 11.4% YoY, delivering 20% against the previous year.
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On July 14, NEC and Intermedia briefed Info-Tech about their ongoing partnership and continuing global rollout of UNIVERGE BLUE.
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On July 7, 2021, TCN briefed Info-Tech on its continued growth, Experian partnership, and CCaaS platform TCN Operator.
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On June 3, 2021, BlueJeans provided an update on its product direction for 2H 2021. BlueJeans is now fully integrated with Verizon One, completing Verizon鈥檚 full UCaaS...
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On June 17, 2021, Smarp briefed Info-Tech on the latest updates to its communications and advocacy platform. Based out of Helsinki, Smarp provides solutions for over 300...
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On June 18, 2021, Aspect Software briefed Info-Tech on the rationale behind its merger with Noble Systems to found Alvaria. Aspect and Noble announced the merger on May 10,...
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Migrating from聽your premises-based services to the cloud is simple enough, but the聽toolset for moving between tenancies once you鈥檙e already in Office 365 is much less...
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