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Software for Virtual AGMs and Shareholder Meetings

Remote annual general meetings and shareholder meetings have certain end-user requirements that cannot be fully met by standard go-to web conferencing tools. Explore what...

The Rapid Application Selection Framework Deck

Not all software selection projects are created equal – some are very small, some span the entire enterprise. Use a straightforward, condensed framework for selecting your...

The Software Selection Workbook

Keep stakeholders engaged with simple and friction-free templates to document your progress for Rapid Application Selection.

The Guide to Software Selection: A Business Stakeholder Manual

Save time and get input from key stakeholders at the project kick-off. Disseminate the Stakeholder Software Selection Guide to educate stakeholders about the principle of...

The Vendor Evaluation Workbook

Leverage a traceable and straightforward Vendor Evaluation Workbook to narrow the field of potential vendors and accelerate the application selection process.

Select a Right-Sized Contact Center Solution

Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting an...

Professional Services – The Essential Ten-Step Guide: 91Ƭing and Communicating Your CIO Strategy for COVID-19

CIOs in Professional Services will play a critical role during the COVID-19 crisis. This is an opportunity to shine. Use this plan to help you build and communicate a clear...

Collaborating During COVID-19: A How-To

In this note, I outline some general best practices to maintain effective collaboration during the COVID-19 outbreak – from collaborating in the office to working remotely.

New Additions to Cisco’s Webex Contact Center Portfolio

In this fourth brief of four on Cisco’s January launch of upcoming collaboration solutions in 2020, I look at Cisco’s new additions for its Webex Contact Center portfolio.
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