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Casinos, Gambling & Lottery - Storyboard

2018 Casino IT Benchmarking Report

This report offers an analysis and benchmarking of key IT performance indicators, staffing figures, process maturity, and much more to enable casino and integrated resort...

Hotel Industry Reference Architecture Guide

An industry reference architecture is comprised of tools, templates, and a validated view of hotel business capabilities that help CIOs and hotel leadership accelerate the...

2019 Gaming IT Benchmarking Report

Understand the current trends affecting Gaming & Hospitality IT. Inform strategic plans and prioritize best practices.

Embrace Cashless in Your Casino – Phases 1-3

Use this blueprint to better understand the impact of a virtual gaming wallet in your casino, overcome barriers, and understand the role of key vendors.

Embrace Cashless in Your Casino – Phase 1: Cashless Is Queen

Understand what a cashless casino could mean for your property and the impact the adoption of a virtual wallet will have.

Embrace Cashless in Your Casino – Phase 2: Identifying and Overcoming Barriers to Cashless

Explore the key barriers to adopting and implementing a virtual wallet at your casino by creating a guest education plan, assessing your property's technological health,...

Embrace Cashless in Your Casino – Phase 3: Identifying Cashless Options and Vendors

Ensure your property is aligning itself with the right vendors to support a cashless casino.

Develop an Optimal Sports Betting Approach – Phases 1-2

This blueprint will help you gain insight into the sports betting landscape and current sportsbook solution vendors.

Develop an Optimal Sports Betting Approach – Phase 1: Identify the Sportsbook Business Model That Supports Your Operational Needs

​This phase of the blueprint will help you understand what characteristics make up a sportsbook business model. From there, your organization will identify its tolerance...

Develop an Optimal Sports Betting Approach – Phase 2: Assess Sportsbook Platform Vendors

This phase of the blueprint will help you identify the players in the space, create a vendor shortlist, and develop an RFP to send to shortlisted vendors.
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