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EmployBridge Capitalizes on Talkdesk’s AI-Driven Functionalities

EmployBridge, America’s largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.

Map Your App! How the Application Portfolio Management Module Links EA Software to ALM Roles

Application portfolio management (APM) is typically characterized as a subset of application lifecycle management (ALM). However, we see this capability included more often...

M&A Runbook for Infrastructure and Operations – Phase 2: Conduct Discovery

This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you conduct discovery.

M&A Runbook for Infrastructure and Operations – Executive Brief

Read this Executive Brief to understand how to deliver great value to the business as a strategic partner during the M&A.

M&A Runbook for Infrastructure and Operations – Phases 1-4

This storyboard will help you tackle your next M&A deal.

M&A Runbook for Infrastructure and Operations – Phase 1: Establish Goals

This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you consult with business stakeholders and identify M&A goals.

I&O M&A Project Napkin

Use this template to document high-level merger or acquisition project goals.

I&O M&A Discovery Letter Template

Use this template to request discovery information from the target organization.

I&O M&A Discovery Template

Complete this template to document the current state of the target organization's I&O.

M&A Runbook for Infrastructure and Operations – Phase 4: Map Long-Term Integration

This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you build a long-term integration plan to help realize the M&A's value.
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