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Facilitate the success of your key IT practice areas by operating your Center of Excellence to support your key IT practice areas quality initiatives.
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Modify this survey template to understand satisfaction related to IT quality.
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Assess the current quality management maturity of each IT practice area.
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Use this tool to track your quality management improvement initiatives.
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Use this template to form a standard quality review template that can be used to periodically review the performance of the quality initiatives in your key IT practice areas.
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Use this survey to assess the level of project and benefits realization success at your organization. You will use the results of this survey as inputs to Info-Tech鈥檚...
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Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.
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The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...
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The IT department of a multi-location community college located in the US mid-west had become siloed, operating independently from the needs of the organization it served....
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A community-based, non-profit healthcare organization has seen a rapid increase in the complexity, scope, and volume of IT services delivered over the past two years. A...
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