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Strategy & Governance

IT Financial Data Taxonomy Workbook

Use this Excel workbook to document the outcomes of your IT financial data discovery, taxonomy development, and taxonomy implementation planning activities.

Levity Case Study: AI for Workflow Automation

How AI is used in workflow automation.

Define Your Enterprise IT and Digital Services

Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Define Your Enterprise IT and Digital Services – Phases 1-4

Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.

Enterprise IT and Digital Services Executive Presentation Template

Use this template to present your journey, findings, and call to action to your executives.

IT Services Workbook

Follow the structure in this tool to list, define, and align your IT services.

Cultural Readiness Assessment Tool

This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.

Info-Tech’s Best of 2023: The Year IT Reached an Inflection Point

Generative AI made an explosive entry at the end of 2022, changing organizations and industries – and IT – forever. Our most popular research and resources in 2023 show IT...

Get Strategic and Avoid Wasting Half of Your AI Budget

In the rush to make meaningful moves in 2023, most of us earnestly began AI projects with some initial use cases and a big appetite for risk. It’s common to hear that “at...

Cut 5% of Your IT Spend in Under an Hour

Are you getting the most out of your IT budget? Does every dollar you spend maximize value for your organization and its customers? Or is there an opportunity to reduce...
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