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Strategy & Governance

Create an IT View of the Service Catalog – Phase 2: Identify Service-Specific Technology

This phase of the blueprint will introduce a method for finding service-specific technologies and documenting them appropriately for use in the catalog.

IT Service Catalog

Use this tool to document your user-facing IT services including their technical components. The tool lists sample services as examples.

Create an IT View of the Service Catalog – Phase 3: Identify Underpinning Services

This phase of the blueprint will introduce a method for finding underpinning supporting technologies and documenting them appropriately for use in the catalog.

Create an IT View of the Service Catalog – Phase 4: Determine People & Process

This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting...

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Digital Strategy Communication and Execution Plan Template

Use this template to plan the communication and execution of the digital strategy development project

Risk Management Program Manual

Formalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the...

Risk Costing Tool

It’s impossible to make intelligent decisions about risks without knowing what they’re worth. Use Info-Tech’s Risk Costing Tool to calculate the expected cost of IT’s...

Risk Event Action Plan

Integrate IT risk management with business risk management by creating a paper trail for key risks.

Risk Report

Create a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council’s top recommendations to the senior...
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