|
This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...
|
|
|
Understanding end users鈥� attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...
|
|
|
The Service Based Cost Model Documentation Template is designed for documenting the allocation methodology used in the Service-Based Cost Model Tool.
|
|
|
The Service-Based Costing Presentation is designed to present the costs of specific services.
|
|
|
Draw initial draft high-level architectural models of baseline and target architectures. Avoid jumping straight to application/technology architectural models. Start with...
|
|
|
A template to define and plan the activities that are appropriate for your transformation.
|
|
|
A template for planning your communications with stakeholders.
|
|
|
Address your knowledge and skill gaps with a learning plan template.
|
|
|
Document stakeholder information using this template.
|
|
|
A checklist outlining the steps to organizational change.
|
|
