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Many tasks that used to be performed by people are now fully automated by machines in controlled settings. The next phase of robotics will see them entering into other...
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Trust in traditional institutions continues to decline and are rendering large organizations vulnerable to disruption. AI is also presenting new threats to trust with the...
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If you're not paying for the product, you are the product. The outcry against data-scraping business models is getting results and highlighting the need to return data...
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Enterprise architects want to collaborate with businesses in real-time to design and create models, but due to geographical constraints, this is not often possible. Many...
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Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.
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Amazon has unveiled its Quantum Ledger Database service. This service threatens vendors who build bespoke blockchain solutions without peer-to-peer functionality.
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Talview, an artificial intelligence (AI) HR tech startup, has announced that it has raised $6.75 million to build Instahiring, a new AI-enhanced recruitment platform...
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Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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EmployBridge, America鈥檚 largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.
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The article addresses and explains the benefits outlined by Protocol 11 network upgrade.
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