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The State of Black Professionals in Tech Report

This report summarizes some of the experiences, including barriers and solutions, for Black professionals in IT.

Workforce Planning Workbook for Small Enterprises

Use the Workforce Planning Workbook for Small Enterprises to successfully complete all of the activities required to define and estimate your workforce needs for the future.

The Small Enterprise Guide to People and Resource Management – Phases 1-3

Use this blueprint to lay the foundation of people and resources management practices in your SE IT department.

The Small Enterprise Guide to People and Resource Management

Small enterprises face a challenge recruiting key talent in an environment where every person matters that much more. Taking a proactive approach to workforce planning, as...
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Cybersecurity Service Design Workbook

The Security Service Design Workbook comprises all the tools and templates used as part of our process to design the differentiated service offering and standardize the...

CIO Priorities 2023 Report

Read the five priorities for CIOs in 2023 and navigate the path to seizing opportunity while also protecting from volatility.

CIO Priorities 2023

In our Tech Trends 2023 report, we called on CIOs to think of themselves as chess grandmasters. To view strategy as playing both sides of the board, simultaneously...

Service Management Integration With Agile Practices Assessment Tool

Understand how service management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver business...

ITSM Stakeholder Register Template

Use this tool to identify which stakeholders to engage when working on the service management integration.

Service Management Integration With Agile Practices

Understand how Service Management integrates with Agile software development practices and how to solve the most common challenges to work efficiently and deliver business...
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