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Use the following survey to evaluate senior management's expectations of IT.
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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Organizations pursue shared services to reduce costs and increase quality. However, ineffective governance frequently undermines the benefits of shared services, with over...
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Use this tool to pick the optimal governance model for your organizational scenario and follow the appropriate steps to get the implementation launched.
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The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.
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This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.
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Ongoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making.
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Municipalities, with their myriad of departments and services, must manage competing goals and objectives for IT. IT is a scarce commodity and allocating resources without...
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October 2010 saw the introduction of a new version of the payment card industry data security standard (PCI DSS). Understand the implications of changes within PCI DSS 2.0...
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Despite continuing economic challenges, IT organizations must continue to innovate. An essential element of innovation is the utilization of new technologies. In 2011, we...
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