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A step-by-step approach that guides you through the transformation of IT鈥檚 perception in your organization.
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Organizations are increasingly dependent on IT for success, putting the spotlight on IT and the CIO like never before. Yet, outdated perceptions of IT as a cost center or...
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An in-depth communications plan, aligned with the CIO Playbook鈥檚 monthly focus areas, to share valuable insights into IT鈥檚 successes and identity internally.
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A one-page template to provide a quick, concise, and impactful overview of what your brand entails.
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A highly visual template for communicating brand transformation plans and progress to key players.
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A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.
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A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.
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A boardroom-ready template to centrally store and communicate key information on your AI implementation plans.
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A comprehensive guide to making your service desk proactive and predictive using AI.
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The disruptive potential of AI in ITSM offers much more than simply automating the service desk for efficiency gains. The true power of AI lies in its ability to...
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