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Over 1,000 IT leaders and professions gathered for a diverse slate of technology and professional practice sessions this week at BA World Toronto, May 27-30, 2019. There...
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Info-Tech鈥檚 research shows that over 80% of CXOs see business value reporting as the most critical area of improvement. Unfortunately, most IT shops focus on operational...
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Oracle has faced an upswing of strong competition in the CRM and customer experience marketspaces: despite this, the Oracle CX Cloud portfolio delivers compelling value,...
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FEEL, or the Friendly Enough Expression Language, is a business user-friendly language for modeling decisions in the Decision Model Notation. Trisotech鈥檚 recent...
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Effective marketing automation is an integral part of building a strong sales pipeline. To bolster its capabilities for robust marketing automation, popular mid-market...
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A Salesforce outage on May 17, 2019 left many of the popular CRM vendor鈥檚 customers in a lurch. The incident highlights that even reliable, big-name vendors like Salesforce...
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One of the ongoing challenges in software delivery continues to be managing information across multiple systems of record in the delivery tool chain. The best approach...
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Atlassian鈥檚 Jira remains a popular collaboration tool for teams looking to improve work coordination. However, it requires third-party add-ons and integrations to support...
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eLogic Learning claims to be taking the lead in mobile support by releasing its iOS app. However, offering a mobile experience has been table stakes in the industry for...
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Application portfolio management (APM) is typically characterized as a subset of application lifecycle management (ALM). However, we see this capability included more often...
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