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This phase of the blueprint, Select and Implement a Social Media Management Platform, will help you determine if a dedicated SMMP is right for your organization.
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Rein in social media by choosing a management platform that鈥檚 right for you.
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This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you define and scope work initiatives to build your ERP strategy roadmap, as well as...
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This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you conduct an ERP operational assessment, identify improvement opportunities, and...
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This phase of the blueprint, Develop an Actionable ERP Strategy and Roadmap, will help you refine your ERP operating model, define the scope of your ERP strategy, outline...
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This phase of the blueprint will define the future-state process map and build an implementation plan that includes direction for monitoring the changes made to the...
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This phase of the blueprint involves creating a design for process improvements which are drawn directly from the conclusions in Phase 3.
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This phase of the blueprint will assist in analyzing the current-state diagram that was constructed in the previous phase.
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Read this phase for an overview of customer service workflows and escalation policies, as well as risk mitigation considerations.
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Read this phase for prioritized requirements for text-based support and a vetted shortlist of the technologies needed to enable it.
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