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This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve your...
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Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.
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Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...
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Firms are investing in modern release practices (including continuous integration and delivery) based around product ownership, Agile, and DevOps. They continue to see...
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This blueprint enables you to build a continuous anything delivery mechanism through conceptualization of a robust release management framework.
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Use this template to help you define, detail, and make a reality your strategy in support of your application release management framework
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This workbook is designed to capture the results of your exercises from the Define a Release Management Process to Deliver Lasting Value blueprint.
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Use this guide to understand the steps necessary to define the role of project management in Agile and product-centric organizations.
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Organizations are under pressure to align the value they provide with the organization鈥檚 goals and overall company vision. In response, they are moving to product-centric...
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This storyboard defines a method for analyzing your current application portfolio and organization so you can define a sourcing strategy for your development team.
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