Tagged - SLO
Types of Content
Transition Projects Over to the Service Desk StoryboardThis storyboard will help build a strategy to shift service support from the project team to the service desk, resulting in customer service and agent satisfaction... |
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Transition Projects Over to the Service DeskLeverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product.... |
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Webinar: Improve IT Satisfaction by Standardizing the Service DeskThe service desk is the foundation of all other IT service management processes. For IT to become a strategic and trusted partner to the business, they must stabilize... |
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