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Zoho Vault Logo
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Zoho

Zoho Vault

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Zoho Vault
8.2 /10

What is Zoho Vault?

For personal use, teams, and large enterprises, Zoho Vault is a secure password manager for everyone that safely manages passwords and other sensitive information. Zoho Vault secure password manager safely manages your passwords and autofills them across websites and applications.

Company Details


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Awards & Recognition

Zoho Vault won the following awards in the Password Management category

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Zoho Vault Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Vault.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

94 Plan to Renew

3
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Vault?

0% Negative
11% Neutral
89% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 85

Credential Management

89

Vault for Each User

88

End User Self Serve

87

Access From Multiple Devices

87

Multi-Factor Authentication (MFA)

87

Password Generator

87

Work and Personal

86

Encryption and Decryption

86

Team Management

83

Policy Engine and Enforcements

83

AD/LDAP Sync

83

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of IT Administration

84

Ease of Implementation

84

Ease of Customization

83

Quality of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

80

Vendor Support

79

Usability and Intuitiveness

78

Breadth of Features

78

Availability and Quality of Training

77

Zoho Vault Reviews

Charul G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great Password Management Tool

Likeliness to Recommend

9 /10

What differentiates Zoho Vault from other similar products?

Zoho Vault is one of the best password management software in the market and its features such as organizing and distributing passwords among our team, its adaptability to requirements and its role-based access controls are some of the features that makes it better and different from other competitors in the market.

What is your favorite aspect of this product?

I like how simple, yet robust Zoho Vault is in its user-friendly and highly safe user interface. I love its features such as two-factor authentication that provides that extra security and its autofill feature that not only allows us to not remember those complex passwords but also detects if there is a change in the URL and lets us know which in turn can prevents us from Phishing attacks.

What do you dislike most about this product?

I don't like its reset password function or its recovering data practices. If someone forgets their master password, it doesn't allow to recover in any other way, and you would have to start your account from scratch and wouldn't be able to recover that data.

What recommendations would you give to someone considering this product?

It's a great password management tool and if you work in a department where there is a lot of sharing of passwords for a singular database, Zoho Vault is best. It's two-factor authentication and customized policies for password are also something that makes it an ideal job.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Kedir s.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Efficient and easy to use , but a bit pricey

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

Ease of access

What is your favorite aspect of this product?

User friendly and efficient

What do you dislike most about this product?

None it is genuinely good product

What recommendations would you give to someone considering this product?

Go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Arun kumar T.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Safe and secure product

Likeliness to Recommend

10 /10

What differentiates Zoho Vault from other similar products?

it is very affordable product which makes it unique to it's competition.

What is your favorite aspect of this product?

It has multi factor authentication facility which makes it the safest application to use. The password storage is safe here.

What do you dislike most about this product?

Sometimes,it feels frustrating to do so many authentication process.

What recommendations would you give to someone considering this product?

It is the safest tool, if you really concerned about password storage then you should try it.

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

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