What is Workplace from Meta?
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they鈥檙e working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Workplace from Meta?
Pros
- Respectful
- Fair
- Caring
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feed
Chat Capabilities
Live Video Capabilities
Instant Messaging
Diversity and Inclusion
Employee Directory
91制片厂 Page
Virtual Floor Plans
Mobile App
Employee Engagement
Discussion Forums
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Breadth of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
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Business Instant Messaging - Midmarket
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Workplace from Meta Reviews
Joey L.
- Role: Industry Specific Role
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jan 2022
Familiar interface but not particularly innovative
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
The familiarity of the interface and clear, simple usability. The app on the phone is also smooth and responsive.
What is your favorite aspect of this product?
Its speed and smoothness.
What do you dislike most about this product?
The video calling has bugs and often doesn't work reliably.
What recommendations would you give to someone considering this product?
Ensure your team are familiar with the Facebook interface.
Pros
- Efficient Service
- Respectful
- Transparent
- Friendly Negotiation
Cons
- Slower Product Innovation
- Commodity Features
- Inhibits Innovation
Sanjana L.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jan 2022
WORKPLACE FROM META REVIEW
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
easy to use, offers easy and instant messaging enables easy collaboration with the teams.
What is your favorite aspect of this product?
instant messaging, video conferencing, information sharing, etc.
What do you dislike most about this product?
The product is a bit costly.
What recommendations would you give to someone considering this product?
great product to have on your bucket list.
Pros
- Reliable
- Performance Enhancing
- Effective Service
- Inspires Innovation
Craig M.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2022
Aids communication, collaboration in my company.
Likeliness to Recommend
What differentiates Workplace from Meta from other similar products?
Integrations . Workplace enable me integrate the platform with everyday business and productivity suites we use in the office. By being able to do the aforementioned, we are getting work done faster and at the same time expanding the primary capabilities of the software being integrated with Workplace. For example, our integration of Workplace with file storage software - Google Drive, makes it convenient and straight-forward to add links to specific files on my Google Drive to my Workplace status, while even making it possible for colleagues viewing my shared status to preview files I am sharing via web-links directly from Workplace.
What is your favorite aspect of this product?
I like that Workplace provides me with a variety of ways , with which I can stay connected with my colleagues. Whether I am physically within the office space or not.
What do you dislike most about this product?
I do have reservations about the limited nature of Workplace mobile applications, especially when compared with what is obtainable on the main Workplace application on computer.
What recommendations would you give to someone considering this product?
For me, I see Workplace as a no-brainer in any modern day organization, with a medium or large sized workforce. It simply aids collaboration and real-time communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
