Squiz DXP Customer Reviews 2025 | Digital Experience

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Squiz

Squiz DXP

Composite Score

7.8 /10

CX Score

7.7 /10

9 Reviews

What is Squiz DXP?

Squiz DXP is a comprehensive platform for building intelligent enterprise websites. It empowers organizations to create seamless, personalized journeys, and optimize experiences that help visitors complete tasks effortlessly. It includes everything marketers need 鈥� from content management, AI search, and conversational AI to personalization, forms, and seamless integrations 鈥� to build and optimize intelligent sites at scale.

Company Details

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Squiz DXP Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Squiz DXP?

0% Negative

5% Neutral

95% Positive

Pros

Efficient Service
Effective Service
Caring
Saves Time

Feature Ratings

Average 92

Web Publishing Capabilities

Content Security

Analytics and Reporting

Management Interface

Content Repository

Digital Asset Management

Omnichannel Delivery

Standard Templates

Social Media Integration

Translation Facilitation

E-Commerce Integration

Vendor Capability Ratings

Average 89

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Data Integration

Squiz DXP Screenshots

Squiz DXP Videos

Squiz DXP Reviews

Alex T.

Role: Sales Marketing
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Squiz provides me the tools to create anything!

Likeliness to Recommend

10 /10

What differentiates Squiz DXP from other similar products?

Squiz's CMS is intuitive and allows for almost endless customisation

What is your favorite aspect of this product?

Asset Listings

What do you dislike most about this product?

Trigger & Documentation, Triggers have been a hassle to set up and accomplish what I want and the documentation around a lot of asset types is out of date forcing me to reverse engineer products instead of building from scratch.

What recommendations would you give to someone considering this product?

If you want the end-all solution Squiz is the place.

Pros

Effective Service
Respectful
Caring
Efficient Service

Cons

Charges for Enhancements
Leverages Incumbent Status
Commodity Features

Chris C.

Role: Public Sector
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2022

Fantastic product with outstanding support.

Likeliness to Recommend

10 /10

What differentiates Squiz DXP from other similar products?

The team are committed to understanding customer needs and ensuring the product reflects that. Cost effective, delivers our needs, straightforward to use and exceptional support.

What is your favorite aspect of this product?

One stop solution that meets our needs.

What do you dislike most about this product?

No issues experienced - completely meets out needs.

What recommendations would you give to someone considering this product?

Take the time to make sure the sales team understand your needs. In my experience they won't try and sell you something you don't need, but will ensure you get the tools and support you need to get the job done.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

John L.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Perfection in Squiz Matrix Operations

Likeliness to Recommend

10 /10

What differentiates Squiz DXP from other similar products?

Squiz Matrix maintains high security mechanisms, with the aim of maintaining the privacy of sites. Also, for the web publishing process, there is clear outline regarding the plan to follow.

What is your favorite aspect of this product?

Squiz Matrix includes the integration of social sites, which are many, and this increases the traffic in our website. Again, Squiz Matrix is editable, meaning, there is maximum flexibility, when there is need for change.

What do you dislike most about this product?

Squiz Matrix is limited in the languages the software supports, and there is many other clients, who finds it tiresome to work with a software that is not well translated.

What recommendations would you give to someone considering this product?

Make business operations smart, efficiency, and successful, through proper web management and upgrades, from Squiz Matrix. There is massive resource saving, due to reduced costs.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

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Squiz DXP

What is Squiz DXP?

Company Details

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Squiz DXP Ratings

96 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Squiz DXP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Omnichannel Delivery The ability to support and connect with channels including Cloud Services, Big Data Platforms, web, mobile, social, IoT, wearables, etc.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Squiz DXP Screenshots

91制片厂 and optimize web pages fast

Personalize every visit

Stay on brand at scale with reusable components

Get AI-ready with content auditing tools

Answer user questions instantly with conversational AI search

Make forms a key conversion tool

Squiz DXP

Squiz DXP Videos

Unpacking the DXP - What is a DXP, and why do I need one?

[Demo] Integrations

[Demo] Optimization

What is Squiz Digital Experience Platform (DXP)?

[Demo] Personalization in Squiz DXP's Visual Page 91制片厂er

[Demo] Conversational AI Search

Squiz DXP Reviews

Alex T.

Squiz provides me the tools to create anything!

Likeliness to Recommend

Pros

Cons

Chris C.

Fantastic product with outstanding support.

Likeliness to Recommend

Pros

John L.

Perfection in Squiz Matrix Operations

Likeliness to Recommend

Pros

Title

Feature Ratings

Web Publishing Capabilities

Content Security

Analytics and Reporting

Management Interface

Content Repository

Digital Asset Management

Omnichannel Delivery

Standard Templates

Social Media Integration

Translation Facilitation

E-Commerce Integration

Vendor Capability Ratings

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Quality of Features

Ease of Data Integration