
What is Splunk SOAR?
Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
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Since last award
95 Plan to Renew
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Since last award
86 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk SOAR?
Pros
- Enables Productivity
- Saves Time
- Altruistic
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Capable of Use Case Development
Orchestrate & Automate
Playbooks/Runbooks and Workflow 91制片厂er
Dashboards
Team Collaboration
Integration with IR Management
Data Model
Case Management
Integration Capabilities
Management and Sharing of Intelligence
Automated Phishing Handling
Vendor Capability Ratings
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Implementation
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Splunk SOAR Reviews

Sanjeev K.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
Easy to use and more options on top of it best technical support.
What is your favorite aspect of this product?
Freedom to configure, import datasets, spreadsheets, extraction of values from raw logs etc
What do you dislike most about this product?
I like everything about this product
What recommendations would you give to someone considering this product?
If you know Splunk query language then no one can stop you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Anugrah S.
- Role: Operations
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Apr 2023
Incredible Product
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
The customizable playbook is the most valuable aspect of the solution.
What is your favorite aspect of this product?
It can easily be connected with a lot of solutions that are available out there. The in-built apps are pretty useful to me. It's easy to install and offers good documentation.
What do you dislike most about this product?
The algorithm and machine learning have room for improvement and can be more user-friendly.
What recommendations would you give to someone considering this product?
Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Henry J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
Streamlining Security Operations.
Likeliness to Recommend
What differentiates Splunk SOAR from other similar products?
The platform has helped us to streamline most of our manual processes, such as threat detection and vulnerability management, enabling our team to work smarter and respond more quickly to potential threats. Furthermore, it has provided a seamless way to move logs to a single space and analyze them, while also allowing us to create and automate runbooks for more efficient and accurate response to incidents.
What is your favorite aspect of this product?
By using Splunk SOAR, we have been able to improve our overall security posture, speed up our response to potential threats, and reduce the impact of security incidents on our organization.
What do you dislike most about this product?
The learning curve is very steep. You must dedicate a lot of time to learn all the functionalities and aspects of the platform.
What recommendations would you give to someone considering this product?
I highly recommend Splunk SOAR for anyone looking to streamline their incident response processes and improve their security operations. Its automation capabilities and support for a wide range of security operations functions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing