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Cisco Systems

Splunk SOAR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Splunk SOAR
8.3 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 84

Capable of Use Case Development

88

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow 91制片厂er

87

Dashboards

87

Team Collaboration

87

Integration with IR Management

85

Data Model

84

Case Management

83

Integration Capabilities

83

Management and Sharing of Intelligence

81

Automated Phishing Handling

81

Vendor Capability Ratings

Average 85

Business Value Created

90

Breadth of Features

88

Availability and Quality of Training

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Customization

85

Ease of IT Administration

83

Vendor Support

82

Product Strategy and Rate of Improvement

80

Splunk SOAR Reviews

Sanjeev K.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Easy to use but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Splunk SOAR from other similar products?

Easy to use and more options on top of it best technical support.

What is your favorite aspect of this product?

Freedom to configure, import datasets, spreadsheets, extraction of values from raw logs etc

What do you dislike most about this product?

I like everything about this product

What recommendations would you give to someone considering this product?

If you know Splunk query language then no one can stop you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anugrah S.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Incredible Product

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

The customizable playbook is the most valuable aspect of the solution.

What is your favorite aspect of this product?

It can easily be connected with a lot of solutions that are available out there. The in-built apps are pretty useful to me. It's easy to install and offers good documentation.

What do you dislike most about this product?

The algorithm and machine learning have room for improvement and can be more user-friendly.

What recommendations would you give to someone considering this product?

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henry J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Streamlining Security Operations.

Likeliness to Recommend

9 /10

What differentiates Splunk SOAR from other similar products?

The platform has helped us to streamline most of our manual processes, such as threat detection and vulnerability management, enabling our team to work smarter and respond more quickly to potential threats. Furthermore, it has provided a seamless way to move logs to a single space and analyze them, while also allowing us to create and automate runbooks for more efficient and accurate response to incidents.

What is your favorite aspect of this product?

By using Splunk SOAR, we have been able to improve our overall security posture, speed up our response to potential threats, and reduce the impact of security incidents on our organization.

What do you dislike most about this product?

The learning curve is very steep. You must dedicate a lot of time to learn all the functionalities and aspects of the platform.

What recommendations would you give to someone considering this product?

I highly recommend Splunk SOAR for anyone looking to streamline their incident response processes and improve their security operations. Its automation capabilities and support for a wide range of security operations functions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
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