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Splunk SOAR Logo Award Winner Product Badge
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Cisco Systems

Splunk SOAR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Splunk SOAR
8.3 /10

What is Splunk SOAR?

Splunk SOAR (formerly Splunk Phantom) combines security infrastructure orchestration, playbook automation and case management capabilities to streamline your team, processes and tools.

Company Details


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Awards & Recognition

Splunk SOAR won the following awards in the Security Orchestration, Automation, and Response category

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Splunk SOAR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk SOAR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk SOAR?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Altruistic
  • Generous Negotitation

Feature Ratings

Average 84

Capable of Use Case Development

88

Orchestrate & Automate

88

Playbooks/Runbooks and Workflow 91制片厂er

87

Dashboards

87

Team Collaboration

87

Integration with IR Management

85

Data Model

84

Case Management

83

Integration Capabilities

83

Management and Sharing of Intelligence

81

Automated Phishing Handling

81

Vendor Capability Ratings

Average 85

Business Value Created

90

Breadth of Features

88

Availability and Quality of Training

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Customization

85

Ease of IT Administration

83

Vendor Support

82

Product Strategy and Rate of Improvement

80

Splunk SOAR Reviews

Shahrukh S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2022

Splunk SOAR, a journey to maturity.

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

Splunk SOAR has its signature in terms of the UI and the data model it follows. Also the best part is that it is constantly evolving. I started with the version 4.6.0 and now we are on 5.x.x. During these version changes, we have witnessed so many new features being added, exist features getting improved and they were relatively fast moving to Python 3.x while not impacting the 2.x playbooks. Users were allowed to keep python 2.x during these times and they also provided a script to convert 2.x playbooks to 3.x. This change to Python 3.x was also not immediate, they bought it to the platform one component at a time.

What is your favorite aspect of this product?

Backend is Python and it's easier to convert your existing Python code to a phantom custom code block.

What do you dislike most about this product?

During the initial days the documentation was poor and inconsistent that you needed to consult a support person to be confident to go for a major change such as an upgrade to the platform. They have improved so much over the last couple of years, bur we still see some of the things missed or unclear in a few of their documentations.

What recommendations would you give to someone considering this product?

Compared to other SOAR platforms, Splunk SOAR supports only Python code at the moment. Considering the flexibility of Python, this is sufficient for someone with a capable team to develop with Python. Their costing is a bit on the higher side but you are in safe hands when it comes to the technical support. If you already have Splunk Enterprise SIEM being used in your environment, that would be another added factor to lean towards Splunk SOAR as they work very well with each other. If you are looking at moving your existing PowerShell scripts to the SOAR platform, I urge you compare the the ease of integrations and development

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Excellent analysis

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Effective Service

Larbi B.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use and convivial

Likeliness to Recommend

10 /10

What differentiates Splunk SOAR from other similar products?

integration is easy and inovation

What is your favorite aspect of this product?

incidents respounce and integration with darkweb monitoring

What do you dislike most about this product?

coste is hight and poor training about phantome soar

What recommendations would you give to someone considering this product?

make free version for the PME PMI entreprises smal busnes and medium

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Inspires Innovation
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