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Rapid7

Rapid7 Managed Detection and Response

Composite Score
7.5 /10
CX Score
7.7 /10
Category
Rapid7 Managed Detection and Response
7.5 /10

What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

Company Details


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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

5% Negative
17% Neutral
78% Positive

Pros

  • Respectful
  • Client Friendly Policies
  • Reliable
  • Trustworthy

Feature Ratings

Average 80

Vulnerability Management

85

24/7/365 Security Monitoring

81

Compliance Reporting and Archival Mechanisms

81

Threat Intelligence

81

Automated Threat Hunting

81

Risk Scoring & Remediation Act

80

Incident Management

80

Prevention

80

Proactive Threat Hunting

78

Technology Management

78

Real-Time Threat and Anomaly Detection

77

Vendor Capability Ratings

Average 76

Ease of Implementation

82

Vendor Support

81

Ease of Data Integration

80

Business Value Created

79

Quality of Features

77

Ease of IT Administration

76

Product Strategy and Rate of Improvement

76

Breadth of Features

74

Availability and Quality of Training

74

Ease of Customization

73

Usability and Intuitiveness

67

Rapid7 Managed Detection and Response Reviews

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Awesome product!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Continually Improving Product

Lubin A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use

Likeliness to Recommend

10 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Remediations

What is your favorite aspect of this product?

Different Silos

What do you dislike most about this product?

Mylti vendor platform

What recommendations would you give to someone considering this product?

None at the moment

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Saves Time
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Easy to manage but lacks features & customization

Likeliness to Recommend

7 /10

Pros

  • Saves Time
  • Acts with Integrity
  • Transparent
  • Helps Innovate

Cons

  • Under Delivered

Most Popular Rapid7 Managed Detection and Response Comparisons

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