
What is NCR VOYIX POS - Counterpoint?
Run your business. Connect with customers. Sell anywhere. NCR VOYIX POS - Counterpoint is the specialty retail management system that integrates the front and back offices seamlessly, enabling you to grow your business. Our comprehensive and flexible solution will manage your business's details so you can focus on what truly matters: your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
78 Likeliness to Recommend
99 Plan to Renew
74 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love NCR VOYIX POS - Counterpoint?
Pros
- Respectful
- Effective Service
- Transparent
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cash Register Point of Purchase Devices
Sales Transactions
Customer Account Management
Employee Management
Employee Mobile
Online Integrations Web Store
Pricing Promotions
PCI and EMV Compatible
Analytics and Reporting
Loyalty Program
Inventory Control
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Breadth of Features
Vendor Support
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
NCR VOYIX POS - Counterpoint Reviews

Prashant S.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Vendor Management and Renewal
Submitted Jun 2023
An In-Depth Review of NCR Silver: Pros, Cons, and
Likeliness to Recommend
What differentiates NCR VOYIX POS - Counterpoint from other similar products?
NCR Silver operates on a cloud-based platform, allowing businesses to access their data and manage operations from anywhere with an internet connection. This offers flexibility and convenience, enabling business owners to monitor and manage their business on the go.
What is your favorite aspect of this product?
NCR Silver is known for its responsive customer support team. Businesses using NCR Silver can reach out for assistance when encountering issues or needing guidance, and the support team is available to provide prompt solutions and guidance.
What do you dislike most about this product?
NCR Silver may have limitations when it comes to integrating with other software or third-party applications. This can be a disadvantage for businesses that rely on multiple tools and platforms, as it may hinder seamless data flow or efficient operations.
What recommendations would you give to someone considering this product?
NCR Silver supports multiple payment methods, including credit cards, mobile payments, and integrations with popular payment processors. This ensures that businesses can accept various payment types, providing convenience to customers and maximizing sales opportunities.
Pros
- Helps Innovate
- Effective Service
- Acts with Integrity
- Over Delivered
Cons
- Less Inspiring
- Security Frustrates
Hagaria B.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2023
NCR Silver Review
Likeliness to Recommend
What differentiates NCR VOYIX POS - Counterpoint from other similar products?
When it comes to retail POS systems, NCR Silver offers the best there is and it is very customizable making it a better choice for businesses
What is your favorite aspect of this product?
Using and deploying NCR Silver is easy I like the customizability aspect of NCR Silver
What do you dislike most about this product?
I have no dislikes as NCR Silver has been amazing
What recommendations would you give to someone considering this product?
I recommend NCR Silver as a retail POS System because it is customizable and affordable too.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation

Carlos S.
- Role: Operations
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
Easy to use, the initial integration goes smooth
Likeliness to Recommend
What differentiates NCR VOYIX POS - Counterpoint from other similar products?
NCR is a much robust solution, data safety is crucial in this business, and will working with inventory our company can relay that the date is well kept by NCR
What is your favorite aspect of this product?
To me, the Inventory communication module is a plus...having the staff working while I get to see my live transactions is a very good tool.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
NCR is a very robust system, if you really want to control your BOH, then NCR POS is the way to go.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Unique Features