Microsoft Power Apps Customer Reviews 2025

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Microsoft Corporation

Microsoft Power Apps

Composite Score

8.7 /10

CX Score

9.0 /10

70 Reviews

What is Microsoft Power Apps?

Use Power Automate, a powerful, built-in workflow engine. Quickly automate your workflows, enable business logic to simplify app building, and model your processes across connected data sources and services.

Company Details

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Awards & Recognition

Microsoft Power Apps won the following awards in the Low-Code Development Tools category

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2025 Data Quadrant Champion

Latest Award, 2025

1 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2025

2025 Emotional Footprint Champion

2025

Service Experience

2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

11 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact

2024

5 Top Rated Capabilities

10 Top Rated Features

2023

Microsoft Power Apps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Power Apps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Power Apps?

0% Negative

3% Neutral

97% Positive

Pros

Acts with Integrity
Respectful
Security Protects
Performance Enhancing

Feature Ratings

Average 82

Application Security

Cloud Deployment

Data and Entity Mapping

Cross-Platform Deployment

Import and Export Capabilities

Role-Based Access Management

Plug-and-Play Architecture

ALM Integration

Automated Delivery Pipeline

Backend Coding and Scripting

GUI Application Designer

Vendor Capability Ratings

Average 80

Business Value Created

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support

Also Featured in...

Low-Code Business Process Management - Midmarket

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Low-Code Business Process Management - Enterprise

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Microsoft Power Apps Reviews

ADETUNBI J.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

Low code implementation

Likeliness to Recommend

8 /10

What differentiates Microsoft Power Apps from other similar products?

Functionality and simplicity of use

What is your favorite aspect of this product?

The reusable templates

What do you dislike most about this product?

Some parts are not easily tweaked

What recommendations would you give to someone considering this product?

A great tool for a low code implementation

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Nihal D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Powerful but Needs More AI, Offline and Capability

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Apps from other similar products?

Seamless Microsoft Ecosystem Integration 鈥� Power Apps integrates natively with Microsoft 365, Azure, and Dataverse, making it ideal for businesses already using Microsoft products. Low-Code with AI Assistance 鈥� It offers a user-friendly, low-code environment with AI-driven suggestions, enabling both developers and non-developers to build apps quickly.

What is your favorite aspect of this product?

Low-Code Development 鈥� Enables users with minimal coding experience to build functional apps quickly. Seamless Microsoft Integration 鈥� Works effortlessly with Microsoft 365, Azure, and Dynamics 365. Rapid Deployment 鈥� Allows businesses to create and deploy apps in a short timeframe. Cost-Effective 鈥� Reduces development costs compared to custom-built applications. Scalability 鈥� Supports both small-scale and enterprise-level applications.

What do you dislike most about this product?

Limited Customization 鈥� Advanced customizations require coding knowledge, restricting non-developers. High Licensing Costs 鈥� Can become expensive for businesses needing multiple premium connectors.

What recommendations would you give to someone considering this product?

Consider Licensing Costs 鈥� Review Microsoft鈥檚 pricing structure to ensure it aligns with your budget, especially if you need premium connectors. Leverage Microsoft Learn & Community 鈥� Utilize Microsoft鈥檚 tutorials, forums, and documentation to accelerate learning and troubleshooting. Optimize for Performance 鈥� If handling large datasets, use Dataverse instead of SharePoint lists and optimize queries to prevent lag.

Pros

Continually Improving Product
Effective Service
Caring
Respectful

Chessa C.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

"Incredible Platform"

Likeliness to Recommend

9 /10

What differentiates Microsoft Power Apps from other similar products?

One of Power Apps' significant differentiators is its seamless integration with other Microsoft services like Office 365, Dynamics 365, and SharePoint. This integration offers a unified platform for data management and collaboration.

What is your favorite aspect of this product?

I highly appreciate the flexibility to customize and tailor applications to meet specific marketing needs.

What do you dislike most about this product?

For users new to low-code development, there might be a learning curve associated with understanding Power Apps' functionalities and capabilities.

What recommendations would you give to someone considering this product?

Microsoft could further enhance Power Apps by integrating more advanced analytics features, allowing marketing analysts to gain deeper insights from their data.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Power Apps

What is Microsoft Power Apps?

Company Details

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Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Power Apps Ratings

87 Likeliness to Recommend

2 Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Power Apps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Security Capability to build and enforce security mechanisms to ensure application confidentiality, privacy, integrity and availability.

Cloud Deployment Solution offers the capability to deploy applications in the platform to the cloud.

Data and Entity Mapping Ability to break down an application by form and entities, and see how their relationships will affect one another when specific actions are executed.

Cross-Platform Deployment Ability to build applications that are functional and accessible on multiple user devices and platforms (e.g. mobile phones, tablets, websites).

Import and Export Capabilities Import and convert legacy or applications built using other development tools into the tool and export development artifacts to other tools and archives.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Plug-and-Play Architecture Solution provide out-of-the-box plug-ins and connectors and REST APIs for customized integrations with third-party applications, databases and services.

ALM Integration Solution Integrates with 3rd party tool across the solution delivery lifecycle (SDLC) such as requirements, analysis, design, development, and testing.

Automated Delivery Pipeline Applications are automatically built, tested and deployed according to the UI and workflow designs, parameters and constraints defined in the designer.

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application鈥檚 data models, business logic, user interfaces, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Low-Code Business Process Management - Enterprise

Microsoft Power Apps Reviews

ADETUNBI J.

Low code implementation

Likeliness to Recommend

Pros

Nihal D.

Powerful but Needs More AI, Offline and Capability

Likeliness to Recommend

Pros

Chessa C.

"Incredible Platform"

Likeliness to Recommend

Pros

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Feature Ratings

Application Security

Cloud Deployment

Data and Entity Mapping

Cross-Platform Deployment

Import and Export Capabilities

Role-Based Access Management

Plug-and-Play Architecture

ALM Integration

Automated Delivery Pipeline

Backend Coding and Scripting

GUI Application Designer

Vendor Capability Ratings

Business Value Created

Ease of Data Integration

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Vendor Support