What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche庐 document management platform accelerates how business gets done. Trusted by organizations of all sizes鈥攆rom startups to Fortune 500 enterprises鈥擫aserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms 91制片厂er
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Crystal W.
- Role: Finance
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Apr 2025
Vendor relations go a long way!
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
The vendor, CPS, truly make鈥檚 Laserfiche feel like a family project.
What is your favorite aspect of this product?
Workflow processes
What do you dislike most about this product?
User management
What recommendations would you give to someone considering this product?
Make sure you have a strong vendor relationship. It goes a long way during the implementation and ongoing processes.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Caring
Cassandra C.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Apr 2025
Laserfiche Automation Creates Efficiencies in Edu.
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
There is currently no other platform comparable to Laserfiche due to its uniqueness of modules offered all in one product.
What is your favorite aspect of this product?
My favorite aspect of this product is the ease of implementation and digital form customization.
What do you dislike most about this product?
There is 1000 + 1 ways to create any process and it is ever growing.
What recommendations would you give to someone considering this product?
More user groups.
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful
Charlie H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
LASERFICHE HAS REALLY STREAMLINED OUR PROCESSES
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
WE REALLY APPRECIATE THE DOCUMENT RETENTION FEATURES, AS WELL AS THE WORKFLOW AND FORMS ROUTING. WE PREVIOUSLY USED CUSTOM SOLUTIONS BUT WERE TOO LIMITED AND FEATURE-CONSTRAINED.
What is your favorite aspect of this product?
I APPRECIATE THE FORMS ROUTING AND THE ABILITY TO TRIGGER WORKFLOWS.
What do you dislike most about this product?
I REALLY CAN鈥橳 THINK OF ANYTHING I DISLIKE ABOUT LASERFICHE.
What recommendations would you give to someone considering this product?
GETTING BUY-IN FROM ALL STAKEHOLDERS IS ESSENTIAL. ONCE BUSINESS UNITS GET PAST THE FACT THAT IT鈥橲 MORE THAN A FILING CABINET, WE CAN鈥橳 STRESS ENOUGH THE VALUE OF HAVING A SECURE REPOSITORY FOR OUR BUSINESS AND STUDENT DOCUMENTS.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
