What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services鈩�, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Security Protects
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Management
Security
Resource Management
Auditability
Email Synchronization & Tracking
Knowledgebase
Project Management
Billing
Expense Detail Tracking
Reporting
Process Automation
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Kantata Reviews
Jennifer L.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Mar 2025
The software is helpful in many ways!
Likeliness to Recommend
What differentiates Kantata from other similar products?
Kantata is different than other products because it allows customizability! Which is unique to this product.!
What is your favorite aspect of this product?
My favorite aspect about this product is the ability to allow for an entire agency to track their time!
What do you dislike most about this product?
I sometimes wish there were shortcuts to all the items needed for a process, as it can get very long and tedious.
What recommendations would you give to someone considering this product?
I would tell them to customize everything upfront and ensure the rep understands all of the main uses needed.
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Security Protects
Cons
- Less Effective Service
- Less Inspiring
- Role: Operations
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Mar 2025
Solid foundation for the core processes
Likeliness to Recommend
Pros
- Trustworthy
- Respectful
- Acts with Integrity
- Reliable
Cons
- Charges for Enhancements
Harry K.
- Role: Information Technology
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2025
Great tool, with room to grow
Likeliness to Recommend
What differentiates Kantata from other similar products?
The capabilities you get, the functionality, the breadth of the tool, and the price are at a real sweet spot.
What is your favorite aspect of this product?
The level of detail of our financials and our resourcing, which enables us to drill down into what is and isn't working well
What do you dislike most about this product?
The UI is a bit poor / cumbersome, and the roll out of really useful features can be a bit slow, too
What recommendations would you give to someone considering this product?
This is a great tool to allow you to track revenue, monitor resources, and really give you insight into how you're delivering for your clients. The product releases are frequent but they can be a bit lacking in "wow" factors. The Client Success team are great, though, I've never had a bad CSM, and they will work with you to resolve issues. Overall it's a great tool, and it has room to grow
Pros
- Enables Productivity
- Caring
- Respectful
- Includes Product Enhancements
