What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Respectful
- Performance Enhancing
- Fair
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Collaboration
Sales Management
Activity and Workflow Management
Account and Contact Management
Marketing Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Data Integration
Quality of Features
Breadth of Features
Ease of Customization
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Sales Engagement Platforms
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Lead Management
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Appointment Scheduling
Translation missing: en.product_page.ratings.score 8.9
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Customer Intelligence
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Sales Analytics
Translation missing: en.product_page.ratings.score 8.8
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Enterprise
Translation missing: en.product_page.ratings.score 8.4
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HubSpot Sales Hub Reviews
Souvik D.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2025
Best CRM available in the market
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub stands out because it鈥檚 easy to pick up and actually use day-to-day. It connects smoothly with marketing and CRM, so everything feels in one place. You get helpful tools like email tracking, automation, call logging, and pipeline visibility without the clunky learning curve. It鈥檚 built to help reps sell smarter, not harder, and scales well as teams grow.
What is your favorite aspect of this product?
I鈥檇 say the best part is how everything鈥檚 connected your emails, calls, deals, and contacts all live in one place. No jumping between tools, and the tracking/automation makes it way easier to focus on actual selling instead of busywork.
What do you dislike most about this product?
The biggest downside is that some of the more powerful features sit behind higher pricing tiers. It can feel limiting if you鈥檙e on the lower plans, and the add-ons can add up pretty quickly as your team grows.
What recommendations would you give to someone considering this product?
I鈥檇 say start with the free or lower-tier plan to get a feel for how it fits your workflow, then scale up as your team grows. Take advantage of the built-in training HubSpot offers it makes the learning curve way smoother. And be clear on which features you really need so you鈥檙e not overpaying.
Pros
- Reliable
- Enables Productivity
- Effective Service
- Saves Time
Cons
- Less Inspiring
- Less Transparent
Damilola O.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2025
Sales Made Easy
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot Sales Hub stands out with its all-in-one platform, combining CRM, sales tools, automation, and reporting in a single, easy-to-use interface. It's intuitive, scalable, and built to grow with your team. The deep integration with marketing and customer service hubs also gives a unified view of the customer journey, which many tools lack.
What is your favorite aspect of this product?
My favorite aspect is the seamless automation鈥攆rom email sequences to task reminders, it saves tons of time and keeps deals moving without dropping the ball.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Start with a clear sales process, then customize HubSpot to match it. Take advantage of the automation early, and invest time in learning the CRM鈥攊t鈥檒l pay off quickly.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Ogheneochuko I.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2025
Sales Made Easy
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
HubSpot is known for its clean UI and low learning curve. Sales teams can get up and running quickly without extensive training.
What is your favorite aspect of this product?
My favorite aspect is the email tracking and automation鈥攊t saves time, boosts follow-ups, and lets me know exactly when a prospect is engaging with my outreach.
What do you dislike most about this product?
Nothing at all
What recommendations would you give to someone considering this product?
Connect your tools early, and use HubSpot Academy to learn fast. Tailor it to your sales process for best results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
