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Dynatrace

Dynatrace

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Dynatrace
8.9 /10

What is Dynatrace?

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

Company Details


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Awards & Recognition

Dynatrace won the following awards in the Application Performance Management - Enterprise category

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Dynatrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dynatrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dynatrace?

3% Negative
2% Neutral
95% Positive

Pros

  • Effective Service
  • Saves Time
  • Inspires Innovation
  • Caring

Feature Ratings

Average 85

Transaction Request Performance

87

Error Reporting

87

Real User Monitoring

86

Application Discovery

86

Application Request Tracing

85

Code Performance Monitoring

85

Application Metric Reporting

85

Synthetic Monitoring (RUM)

85

Dependency Tracking

85

Enterprise Cloud Platform Support

85

Cloud/On-Prem/Hybrid Deployment

84

Vendor Capability Ratings

Average 83

Breadth of Features

87

Business Value Created

86

Product Strategy and Rate of Improvement

84

Vendor Support

84

Ease of Implementation

84

Quality of Features

83

Ease of IT Administration

83

Availability and Quality of Training

83

Ease of Customization

81

Ease of Data Integration

81

Usability and Intuitiveness

79

Dynatrace Reviews

Christopher B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Dynatrace was useful in the past, but hasn't kept

Likeliness to Recommend

1 /10

What differentiates Dynatrace from other similar products?

Honestly, there isn't much anymore

What is your favorite aspect of this product?

It used to have good application integration

What do you dislike most about this product?

It hasn't kept up with any of its competitors

What recommendations would you give to someone considering this product?

Don't do it

Pros

  • Security Protects

Cons

  • Less Reliable
  • Commodity Features
  • Less Performance Enhancing

Gilberto L.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Systems Monitoring and Management Platform

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Unlike other monitoring platforms, Dynatrace stands out for its focus on predictive analysis and task automation. Thanks to its advanced algorithms, Dynatrace is able to identify potential problems before they affect application performance. With its advanced tools and focus on automation, Dynatrace presents itself as the ideal choice for companies looking to improve their performance and optimize their resources.

What is your favorite aspect of this product?

I like this tool for its wonderful ability to provide accurate and real-time data, which facilitates decision making and resource optimization. In addition, its intuitive interface and high-quality technical support make it a must-have tool for any company. Dynatrace has the best ability to detect and resolve performance issues automatically, allowing companies to save time and resources.

What do you dislike most about this product?

I like everything this tool offers, there is nothing I don't like, it also features real-time monitoring, predictive analysis and excellent task automation

What recommendations would you give to someone considering this product?

I recommend this system monitoring and management platform that stands out for its efficiency and precision in analyzing application performance. With its advanced tools and focus on automation, Dynatrace is presented as the ideal option for companies looking to improve their performance and optimize their resources.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hegar M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Greater support and documentation to facilitate

Likeliness to Recommend

9 /10

What differentiates Dynatrace from other similar products?

Dynatrace offers real-time monitoring of all components of an application, allowing performance problems to be detected and resolved more quickly. Dynatrace uses artificial intelligence to automatically identify and resolve performance issues, helping reduce the workload on operations teams.

What is your favorite aspect of this product?

Dynatrace integrates with a wide range of tools and technologies, making it easy to deploy and use in complex business environments. Dynatrace provides detailed insights into the end-user experience, allowing development and operations teams to identify and address areas for improvement.

What do you dislike most about this product?

Dynatrace is a high-cost monitoring solution compared to other options on the market, which may limit its accessibility for some organizations. Dynatrace is a complex tool that can require time and training for teams to use effectively. Dynatrace is a cloud-based solution, which may raise privacy and security concerns for some organizations.

What recommendations would you give to someone considering this product?

Conduct a thorough assessment of your organization's monitoring needs and requirements before implementing Dynatrace. Invest time in training operations and development teams to maximize the use and benefit of Dynatrace. Leverage Dynatrace automation capabilities to reduce issue resolution time and improve user experience. Stay up to date with Dynatrace updates and new features to get the most out of the tool and optimize the performance of your applications.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular Dynatrace Comparisons

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