
What is Dynatrace?
The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
98 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Dynatrace?
Pros
- Effective Service
- Saves Time
- Inspires Innovation
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Error Reporting
Real User Monitoring
Application Discovery
Application Request Tracing
Code Performance Monitoring
Application Metric Reporting
Synthetic Monitoring (RUM)
Dependency Tracking
Enterprise Cloud Platform Support
Cloud/On-Prem/Hybrid Deployment
Vendor Capability Ratings
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
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Dynatrace Reviews

Christopher B.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Dynatrace was useful in the past, but hasn't kept
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Honestly, there isn't much anymore
What is your favorite aspect of this product?
It used to have good application integration
What do you dislike most about this product?
It hasn't kept up with any of its competitors
What recommendations would you give to someone considering this product?
Don't do it
Pros
- Security Protects
Cons
- Less Reliable
- Commodity Features
- Less Performance Enhancing

Gilberto L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Nov 2024
Systems Monitoring and Management Platform
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Unlike other monitoring platforms, Dynatrace stands out for its focus on predictive analysis and task automation. Thanks to its advanced algorithms, Dynatrace is able to identify potential problems before they affect application performance. With its advanced tools and focus on automation, Dynatrace presents itself as the ideal choice for companies looking to improve their performance and optimize their resources.
What is your favorite aspect of this product?
I like this tool for its wonderful ability to provide accurate and real-time data, which facilitates decision making and resource optimization. In addition, its intuitive interface and high-quality technical support make it a must-have tool for any company. Dynatrace has the best ability to detect and resolve performance issues automatically, allowing companies to save time and resources.
What do you dislike most about this product?
I like everything this tool offers, there is nothing I don't like, it also features real-time monitoring, predictive analysis and excellent task automation
What recommendations would you give to someone considering this product?
I recommend this system monitoring and management platform that stands out for its efficiency and precision in analyzing application performance. With its advanced tools and focus on automation, Dynatrace is presented as the ideal option for companies looking to improve their performance and optimize their resources.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy

Hegar M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2024
Greater support and documentation to facilitate
Likeliness to Recommend
What differentiates Dynatrace from other similar products?
Dynatrace offers real-time monitoring of all components of an application, allowing performance problems to be detected and resolved more quickly. Dynatrace uses artificial intelligence to automatically identify and resolve performance issues, helping reduce the workload on operations teams.
What is your favorite aspect of this product?
Dynatrace integrates with a wide range of tools and technologies, making it easy to deploy and use in complex business environments. Dynatrace provides detailed insights into the end-user experience, allowing development and operations teams to identify and address areas for improvement.
What do you dislike most about this product?
Dynatrace is a high-cost monitoring solution compared to other options on the market, which may limit its accessibility for some organizations. Dynatrace is a complex tool that can require time and training for teams to use effectively. Dynatrace is a cloud-based solution, which may raise privacy and security concerns for some organizations.
What recommendations would you give to someone considering this product?
Conduct a thorough assessment of your organization's monitoring needs and requirements before implementing Dynatrace. Invest time in training operations and development teams to maximize the use and benefit of Dynatrace. Leverage Dynatrace automation capabilities to reduce issue resolution time and improve user experience. Stay up to date with Dynatrace updates and new features to get the most out of the tool and optimize the performance of your applications.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity